People and Research People

People Details

Prof. XU Jingjun David

Professor

Address
6-275, Lau Ming Wai Academic Building, City University of Hong Kong
Phone
+852 34428530
Fax
+852 34420369

Research Areas

Human-computer interaction
Recommendation systems
Social media
E-commerce
Technology adoption
Artificial Intelligence

Qualifications

PhD - Management Information Systems (University of British Columbia)
MPhil - Information Systems (City University of Hong Kong)
BBA - Business Administration (Lingnan University, First-class honours)

Biography

David Xu is a professor in the Department of Information Systems, City University of Hong Kong. His research interests include human-computer interaction, artificial intelligence, healthcare, social media, technology adoption, and virtual reality. He has over 80 publications including 40 journal papers. His publications have appeared in all top four information systems journals (i.e., MIS Quarterly, Information Systems Research, Journal of Management Information Systems, Journal of Association for Information Systems), interdisciplinary UTD journals such as Management Science and INFORMS Journal on Computing, as well as various IEEE journals. Before joining City U, he was the associate professor of MIS and Bomhoff Endowed Professor of Business at Wichita State University.

He earned his PhD from Sauder School of Business at the University of British Columbia in 2011. His Google Scholar citation count is over 3,000 and the h-index is 20. He was the recipient of the AIS Early Career Award in 2018 and was named AIS Distinguished Member - Cum Laude in 2020. He is serving as a senior editor for Information Systems Journal (ABS List 4) and associate editor for Information Systems Research (ISR), a UTD Journal. He won the Best Associate Editor Award in ICIS 2020 and ISR Best Associate Editor Award in Oct 2021.

He teaches courses in Python programming, data visualization, human-computer interaction & multimedia, website design, and research methods across programs of undergraduate, taught postgraduate, PhD, and DBA. In 2021, he received the College of Business Teaching Excellence Award. In 2024, he received the recognition of outstanding teaching performance (top 5% of teachers) from the Office of the Provost and Deputy President.

Faculty Positions

PeriodDepartment - InstitutionPosition
2017 - 6/2023City University of Hong KongAssociate Professor
2017Wichita State University Bomhoff Endowed Professor of Business
2016 - 2017Wichita State UniversityAssociate Professor
2011 - 2016Wichita State UniversityAssistant Professor

Awards

Award TitleInstitution
AMCIS Best Paper Award Nominee (2024)The Americas' Conference on Information Systems
CSWIM Best Paper Award (Runner-up)China Summer Workshop on Information Management (CSWIM 2024)
Outstanding Teaching Performance (5% of teachers)City University of Hong Kong(Office of the Provost and Deputy President)
HICSS Best Paper Award Nominee (2024)Hawaii International Conference on System Sciences
ICIS Best Paper Award Nominee (2023)International Conference on Information Systems
Excellent Paper Award (2022)The 2nd JEBDE’s Academic Conference on Electronic Business & Digital Economics
College Teaching Excellence Award (2021)City University of Hong Kong(College of Business)
Associate Editor of the Year Award (2021)Information Systems Research
ICIS Best Paper Award Nominee (2021)International Conference on Information Systems
Best Associate Editor Award (2020)International Conference on Information Systems
AIS Distinguished Member – Cum LaudeAssociation for Information Systems (AIS)
AIS Early Career Award (2018)Association for Information Systems (AIS)
Faculty Risk-Taker Award (2017)Wichita State University
Researcher/Writer of the year (2013, 2014, 2015, 2017)Wichita State University (Barton School of Business)
Young Faculty Scholar Award (2015)Wichita State University
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Teaching Areas

Research Paradigms and Theories for Applied Business Research (DBA)

Survey and Experimental Research Methods for Business (PhD)

Data Visualization (MSc)

Human-Computer Interaction (MSc)

Python programming for business (BBA)

Website design for e-commerce (BBA)

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Research Grants

PI: "Information cocoon mitigation in short video sharing platforms", National Natural Science Foundation of China-NSFC, (2023-2026), David Xu and others

PI: "Effects of Using AI Beauty Filters", Strategic Research Grant - City University of Hong Kong, (2023-2025), David Xu and others

PI: "Leveraging AI Systems in Depression Treatment", General Research Fund (GRF) - Research Grants Council (RGC) of Hong Kong, (2023-2024), David Xu and others

PI: "Artificial Intelligence-Led Recruitment System", General Research Fund (GRF) - Research Grants Council (RGC) of Hong Kong, (2022-2023), David Xu and others

PI: "Reactions to an Artificial Intelligence Enabled System", Strategic Research Grant - City University of Hong Kong, (2020-2023), David Xu

PI: "The Effect of Visualization Designs and Augmented Reality", Start-up Grants - City University of Hong Kong, (2018-2020), David Xu

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Supervisory Experience

PeriodNature
2021DBA Thesis - (Chinese) since 2022
2021DBA Thesis - CityU-Fudan since 2021
2020DBA Thesis - (English) since 2020
2017PhD Thesis - since 2017

Administrative Assignments

PeriodNamePosition
6/2018 - NowBBA Information Management (IFMG)Programme Leader
2/2018 - NowBachelor's Degree in Information Systems (BDIS)Programme Leader

External Academic Activities

PeriodOrganizerCountry / RegionRole
2023 - NowInformation Systems Journal-Senior Editor
2023 - NowAssociation for Information Systems (AIS)-AIS Mid-Career Award Committee
2020 - NowInformation Systems Research-Associate Editor
2018 - 2023The Hong Kong Polytechnic UniversityChina (Hong Kong)External Examiner (DBA and PhD Thesis)
2014 - 2023International Conference on Information Systems-Associate Editor
2022The University of Hong KongChinaExternal Examiner (PhD Thesis)
2022Social Sciences and Humanities Research Council of CanadaCanadaGrant Reviewer
2018 - 2022Information Systems Journal -Associate Editor
2021Kuwait Foundation for the Advancement of Sciences KuwaitGrant Reviewer
2018 - 2020Hong Kong Baptist UniversityChinaExternal Examiner (DBA)
2016 - 2018Information Systems Journal (Special Issue - Making the developing world a better place with high‐impact IS research)-Guest Associate Editor
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External Links

Selected Publications

Journal Publications and Reviews

Hou, Shuwei; Wang, Tianteng; Qiao, Di; Xu, David Jingjun; Wang, Yuxuan; Feng, Xiaochun; Khan, Waqar Ahmed; Ruan, Junhu / Temporal-Spatial Fuzzy Deep Neural Network for the Grazing Behavior Recognition of Herded Sheep in Triaxial Accelerometer Cyber-Physical Systems. January 2025; In: IEEE Transactions on Fuzzy Systems. Vol. 33, No. 1, pp. 338-349

Yang, Guo-Rui; Wang, Xueqing; Ding, Ru-Xi; Cai, Jin-Tao; Xu, Jingjun (David); Herrera-Viedma, Enrique / A method of predicting and managing public opinion on social media: An agent-based simulation. July 2024; In: Information Sciences. Vol. 674

Li, Qiudan; Xu, Jingjun David; Qian, Haoda; Wang, Linzi; Yuan, Minjie; Zeng, Daniel Dajun / A Fusion Pretrained Approach for Identifying the Cause of Sarcasm Remarks. June 2024; In: INFORMS Journal on Computing.

Zhang, Yongxiang; Lau, Raymond Y. K.; Xu, Jingjun David; Rao, Yanghui; Li, Yuefeng / Business chatbots with deep learning technologies: state-of-the-art, taxonomies, and future research directions. April 2024; In: Artificial Intelligence Review. Vol. 57, No. 5

Qiao, Di; Wang, Tianteng; Xu, David Jingjun; Ma, Ruize; Feng, Xiaochun; Ruan, Junhu / Early-season estimation of winter wheat yield: A hybrid machine learning-enabled approach. April 2024; In: Technological Forecasting and Social Change. Vol. 201

Saeed, Khawaja A.; Wu, Dezhi; Xu, David (jingjun) / Effect of Designer- versus User-driven Network-monitoring Dashboard Design on User Flow Experience and Performance: The Role of Augmented Virtuality. April 2024; In: Information & Management. Vol. 61, No. 3

Yoo, Sung Hee (Jodie); Ozer, Muammer; Xu, Jingjun (David) / Relative effects of the different bundles of web-design features on intentions to purchase experience products online. April 2024; In: Decision Support Systems. Vol. 179

Yang, Guo-Rui; Wang, Xueqing; Liu, Yu-Xin; Lin, Shu-Ping; Xu, Jingjun David / A study on exit and entry mechanism and evolution of relationships between decision makers for multistage large-scale group decision-making problems. March 2024; In: Expert Systems with Applications. Vol. 237, No. Part A

Xian, Chunyi; Vali, Hessam; Tian, Ruwen; Xu, Jingjun David; Yildirim, Mehmet Bayram / The Differential Effect of Three Types of Conflicting Online Reviews on Perceived Informativeness. February 2024; In: Journal of Electronic Business & Digital Economics. Vol. 3, No. 1, pp. 20-35

Peng, Xiao; Vali, Hessamedin; Peng, Xixian; Xu, Jingjun David; Yildirim, Mehmet Bayram / Effect of consistency of the review set on causal attribution: the moderating roles of repeating purchase cues and product knowledge. January 2024; In: Internet Research.

Zhou, Yang (Eric); Xu, Jingjun (David); Liu, Zhiying / The impact of digital transformation on corporate innovation: Roles of analyst coverage and internal control. January 2024; In: Managerial and Decision Economics. Vol. 45, No. 1, pp. 373-393

Zhou, Yang; Xu, Jingjun; Liu, Zhiying; Feng, Jiahui / Digital Transformation and Innovation Strategy Selection: The Contingent Impact of Organizational and Environmental Factors. 2024; In: IEEE Transactions on Engineering Management. Vol. 71, pp. 9744-9763

Sarker, Suprateek; Whitley, Edgar A.; Goh, Khim-Yong; Hong, Yili (Kevin); Mähring, Magnus; Sanyal, Pallab; Su, Ning; Xu, Heng; Xu, Jingjun David; Zhang, Jingjing; Zhao, Huimin / Editorial: Some Thoughts on Reviewing for Information Systems Research and Other Leading Information Systems Journals. December 2023; In: Information Systems Research. Vol. 34, No. 4, pp. 1321–1338

Wang, Yuxuan; Chung, Sai-Ho; Khan, Waqar ahmed; Wang, Tianteng; Xu, David jingjun / ALADA: A lite automatic data augmentation framework for industrial defect detection. October 2023; In: Advanced Engineering Informatics. Vol. 58

Wang, Tianteng; Wang, Xuping; Jiang, Yiping; Sun, Zilai; Liang, Yuhu; Hu, Xiangpei; Li, Hao; Shi, Yan; Xu, Jingjun David; Ruan, Junhu / Hybrid Machine Learning Approach for Evapotranspiration Estimation of Fruit Tree in Agricultural Cyber-Physical Systems. September 2023; In: IEEE Transactions on Cybernetics. Vol. 53, No. 9, pp. 5677-5691

Wang, Linzi; Li, Qiudan; Xu, Jingjun David; Yuan, Minjie / User-concerned actionable hot topic mining: enhancing interpretability via semantic–syntactic association matrix factorization. October 2022; In: Journal of Electronic Business & Digital Economics. Vol. 1, No. 1/2, pp. 50-65

Li, Qiudan; Liu, Hejing; Yao, Riheng; Xu, David Jingjun; Zeng, Daniel Dajun / Entity Matters in News: An Association Network-enhanced Method for News Reprint Prediction. February 2022; In: IEEE Intelligent Systems. Vol. 37, No. 1, pp. 99-107

Wu, Dezhi; Xu, Jingjun (David); Abdinnour, Sue / Tablets for problem-solving through a flow theory: the impact of navigation and visual appearance on perceived performance and efficiency. January 2022; In: Information Technology and People. Vol. 35, No. 1, pp. 142-164

Yang, Guo-Rui; Wang, Xueqing; Ding, Ru-Xi; Xu, Jingjun (David); Li, Meng-Nan / Managing public opinion in consensus-reaching processes for large-scale group decision-making problems. January 2022; In: Journal of the Operational Research Society. Vol. 73, No. 11, pp. 2480-2499

Liu, Tao; Wang, Weiquan; Xu, Jingjun (David); Ding, Donghong; Deng, Honglin / Interactive effects of advising strength and brand familiarity on users' trust and distrust in online recommendation agents. November 2021; In: Information Technology and People. Vol. 34, No. 7, pp. 1920-1947

Vali, Hessamedin; Xu, Jingjun (David); Yildirim, Mehmet Bayram / Comparative Reviews vs. Regular Consumer Reviews: Effects of Presentation Format and Review Valence. November 2021; In: Journal of Global Information Management. Vol. 29, No. 6

Xu, Jingjun David; Benbasat, Izak; Cenfetelli, Ronald T. / The Relative Effect of the Convergence of Product Recommendations from Various Online Sources. November 2020; In: Journal of Management Information Systems. Vol. 37, No. 3, pp. 788-819

Li, Qiudan; Zeng, Daniel Dajun; Xu, David Jingjun; Liu, Ruoran; Yao, Riheng / Understanding and Predicting Users’ Rating Behavior: A Cognitive Perspective. October 2020; In: INFORMS Journal on Computing. Vol. 32, No. 4, pp. 996-1011

Saeed, Khawaja A.; Xu, Jingjun David / Understanding diffusion of information systems-based services: evidence from mobile banking services. April 2020; In: Internet Research. Vol. 30, No. 4, pp. 1281-1304


Zhou, Liying; Wang, Weiquan; Xu, Jingjun(David); Liu, Tao; Gu, Jibao / Perceived information transparency in B2C e-commerce: An empirical investigation. November 2018; In: Information & Management. Vol. 55, No. 7, pp. 912-927

Xu, David Jingjun; Benbasat, Izak; Cenfetelli, Ronald T. / The outcomes and the mediating role of the functional triad: The users' perspective. September 2018; In: Information Systems Journal. Vol. 28, No. 5, pp. 956-988

XU, David Jingjun; BENBASAT, Izak; CENFETELLI, Ronald T. / A Two-Stage Model of Generating Product Advice: Proposing and Testing the Complementarity Principle. November 2017; In: Journal of Management Information Systems. Vol. 34, No. 3, pp. 826-862

Xu, Jingjun(David); Abdinnour, Sue; Chaparro, Barbara / An Integrated Temporal Model of Belief and Attitude Change: An Empirical Test With the iPad. February 2017; In: Journal of the Association for Information Systems. Vol. 18, No. 2, pp. 113-140

Xu, Jingjun(David) / Retaining customers by utilizing technology-facilitated chat: Mitigating website anxiety and task complexity. July 2016; In: Information & Management. Vol. 53, No. 5, pp. 554-569

Xu, Jingjun(David); Cenfetelli, Ronald T.; Aquino, Karl / Do different kinds of trust matter? An examination of the three trusting beliefs on satisfaction and purchase behavior in the buyer–seller context. March 2016; In: Journal of Strategic Information Systems. Vol. 25, No. 1, pp. 15-31

Argyris, Young E.(Anna); Xu, Jingjun(David) / Enhancing self-efficacy for career development in Facebook. February 2016; In: Computers in Human Behavior. Vol. 55, No. Part B, pp. 921-931

Xu, Jingjun; Benbasat, Izak; Cenfetelli, Ronald T. / The influences of online service technologies and task complexity on efficiency and personalization. June 2014; In: Information Systems Research. Vol. 25, No. 2, pp. 420-436

Xu, Jingjun; Benbasat, Izak; Cenfetelli, Ronald T. / The nature and consequences of trade-off transparency in the context of recommendation agents. June 2014; In: MIS Quarterly: Management Information Systems. Vol. 38, No. 2, pp. 379-406

Xu, Jingjun (David); Benbasat, Izak; Cenfetelli, Ronald T. / Integrating Service Quality with System and Information Quality: An Empirical Test in the E-Service Context. September 2013; In: MIS Quarterly: Management Information Systems. Vol. 37, No. 3, pp. 777-794

Xu, David Jingjun; Cenfetelli, Ronald T.; Aquino, Karl / The Influence of Media Cue Multiplicity on Deceivers and Those Who Are Deceived. March 2012; In: Journal of Business Ethics. Vol. 106, No. 3, pp. 337-352

Xu, Jingjun David; Benbasat, Izak; Cenfetelli, Ron / The effects of service and consumer product knowledge on online customer loyalty. November 2011; In: Journal of the Association for Information Systems. Vol. 12, No. 11, pp. 741-766

Xu, David Jingjun; Liao, Stephen Shaoyi; Li, Qiudan / Combining empirical experimentation and modeling techniques: A design research approach for personalized mobile advertising applications. February 2008; In: Decision Support Systems. Vol. 44, No. 3, pp. 710-724

Xu, David Jingjun / The Influence of Personalization in Affecting Consumer Attitude toward Mobile Advertising in China. December 2006; In: Journal of Computer Information Systems. Vol. 47, No. 2, pp. 9-19

Liao, Shaoyi Stephen; Li, Qiudan; Xu, Jingjun David / A Bayesian network-based framework for personalization in mobile commerce applications. April 2005; In: Communications of the Association for Information Systems. Vol. 15, pp. 494-511

Chapters, Conference Papers, Creative and Literary Works


Tong, Jingjing; Xian, Chunyi; Xu, David (Jingjun) / Show Me in Face Filters: The Antecedents and Consequences of Face Filter Usage. December 2024; ACIS 2024 Proceedings.

WANG, Rui; Xu, David Jingjun; Yuan, Qinjian / Can Digital Nudges Mitigate Information Cocoons on Short Video Platforms. July 2024; PACIS 2024 Proceedings.

Fang, Shuyi; Xu, David (Jingjun); Liu, Yang / Can Embedded Video Recommendations Reduce Information Cocoons: The Moderating Role of Situational Orientation. July 2024; PACIS 2024 Proceedings.


Tian, Ruwen; Xu, Jingjun (David); Claudy, Marius / Effects of AI Interview System Anthropomorphism and Social Power on Candidates' Attitudes Toward Firm. June 2024; AMCIS 2024 Proceedings.

Yu, Xinyao; Li, Kai; Xu, David (Jingjun) / Can AI be a helpful reviewer? Research on the impact of AI review on consumer perception and behavior. June 2024; The 17th China Summer Workshop on Information Management (CSWIM 2024): Proceedings. pp. 131-136

Tong, Jingjing; Xu, David (Jingjun); Yan, Aihua; Li, Zhiyin / Leveraging Artificial Intelligence to Address the Paradox of Judgment and Accountability in Depression Treatment. June 2024; PACIS 2024 Proceedings.

Tian, Ruwen; Xu, David (Jingjun); Li, Zhiyin / Is Friendly Always better and Alert Always Worse? The Mechanisms of Different Styles and Alert Presence in AI Interview. June 2024; PACIS 2024 Proceedings.

Peng, Xiao; PENG, Xixian; Xu, David (Jingjun) / Do Human vs. AI Agents Influence Customers’ Reactions to “Big Data” Price Discrimination? The Mediating Role of Perceived Status. June 2024; The 17th China Summer Workshop on Information Management (CSWIM 2024): PROCEEDINGS. pp. 215-220

Wu, Qingguo; Wang, Tianteng; Qiao, Di; Xu, David Jingjun; Ma, Ruize; Ruan, Junhu / Finding Depressed People in Rural Areas: A Theory-Inspired Impartial and Interpretable Discriminative Learning-Enabled Detection Approach. June 2024; The 17th China Summer Workshop on Information Management (CSWIM 2024): PROCEEDINGS. pp. 329-334

Peng, Xiao; Peng, Xixian; Xu, David (Jingjun) / Does AI Disclosure in Discriminatory Pricing Backfire? The Moderating Role of Price Sensitivity and Explanation for Price Differences. January 2024; Proceedings of the 57th Annual Hawaii International Conference on System Sciences. pp. 6858-6867

Tong, Jingjing; Xu, Jingjun (David) / Enhancing Audiences’ Engagement with Health Education Videos: Visual Call or Textual Call?. January 2024; Proceedings of the 57th Hawaii International Conference on System Sciences. pp. 3800-3809

WANG, Guangxu; Xu, David (Jingjun); LIAO, Stephen Shaoyi / The Effect of Online Review Portal Design: The Moderating Role of Explanations for Review Filtering. November 2023; ICIS 2023 Proceedings .

Tian, Yuyang; Claudy, Marius; Xu, David (Jingjun); LIAO, Shaoyi Stephen / Exploring the Role of AI Explanations in Delivering Rejection Messages: A Comparative Analysis of Organizational Justice Perceptions between HR and AI. November 2023; ICIS 2023 Proceedings.

Peng, Xiao; Peng, Xixian; Xu, David (Jingjun) / Why Users Accept Discriminatory Pricing: The Roles of AI Agent's Presence and Explanation. November 2023; ICIS 2023 Proceedings.

Wang, Linzi; Qian, Haoda; Li, Qiudan; Xu, David Jingjun; Zeng, Daniel / Style-Driven Multi-Perspective Relevance Mining Model for Hotspot Reprint Paragraph Prediction. November 2023; PROCEEDINGS - 2023 IEEE International Conference on Intelligence and Security Informatics (ISI).

Peng, Xiao; Peng, Xixian; XU, David (Jingjun) / Algorithmic Pricing and Fairness: A Moderated Moderation Model of AI Disclosure and Typicality of AI Pricing. July 2023; PACIS 2023 Proceedings.

Fang, Shuyi; Xu, David (Jingjun); Liu, Yang; LIU, Jiapeng / The Influence of the Warning Label on Information Narrowing. July 2023; PACIS 2023 Proceedings.

Liu, Mandie; Ke, Weiling; Xu, David (Jingjun) / Will Humans be Free-Riders? The Effects of Expectations for AI on Human-AI Team Performance. July 2023; PACIS 2023 Proceedings.

Fang, Shuyi; Xu, David (Jingjun) / Alleviating Information Cocoons and Fatigue with Serendipity: Effect of Relevant Diversification and its Timing. December 2022; ICIS 2022 Proceedings.


Yan, Aihua; Xu, David / AI-human Hybrid for Depression Treatment: The Moderating Role of Social Stigma. October 2021; ICIS 2021 Proceedings.

Yang, Yumeng; Xu, David / Online Review Helpfulness: The Role of Review-related Features and Product Type. October 2021; ICIS 2021 Proceedings.

Xu, Jingjun(David) / IT adoption: A persuasive perspective. December 2012; International Conference on Information Systems (ICIS 2012). Vol. 2, pp. 1438-1454

Xu, Jingjun; Benbasat, Izak; Cenfetelli, Ronald T. / The Effects of Recommendation Sources and Content on Source Credibility and Product Informativeness. July 2012; Academy of Management Proceedings (AOM).

Xu, Jingjun(David) / The Effects of Utilitarian, Hedonic and Relational Factors on Intention: The Moderating Role of Website Anxiety. 2012; 18th Americas Conference on Information Systems 2012, AMCIS 2012. Vol. 5, pp. 4066-4073

Xu, Jingjun(David); Benbasat, Izak; Cenfetelli, Ronald T. / Does Live Help Service Matter? A Empirical Test of the DeLone and McLean’s Extended Model in the E-Service Context. March 2010; 2010 43rd Hawaii International Conference on System Sciences.

Xu, Jingjun David; Cenfetelli, Ronald T. / The Influence of Online Technology On Deception and its Consequences. August 2009; 2009 Academy of Management Proceedings.

Xu, David Jingjun; Benbasat, Izak; Cenfetelli, Ronald T. / The Effect of Perceived Service Quality, Perceived Sacrifice, and Perceived Service Outcome on Online Customer Loyalty. 2009; 30th International Conference on Information Systems 2009 (ICIS 2009). Vol. 1, pp. 476-493

Tang, Heng; Liao, Stephen Shaoyi; Xu, JingJun / An open platform for context-aware short message service. December 2007; 13th Americas Conference on Information Systems: AMCIS 2007 "Reaching New Heights". Vol. 3, pp. 2083-2096

Wang, Michael Chuansan; Liao, Stephen; Zhu, Roger Shijun; Xu, David Jingjun; Chen, Huapin; Wang, Weiping / Evaluation on a Personalized Mobile Advertising System: a Comparative Approach. July 2007; PACIS 2007 Proceedings: 11th Pacific Asia Conference on Information Systems. pp. 12-18

XU, David Jingjun; LIAO, Stephen; TANG, Heng / The Importance of Personalization in Affecting Consumer Attitudes toward Mobile Advertising in China. December 2005; ACIS 2005 Proceedings.

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