Dr. Kwan is a two-time winner of the College of Business’s Teaching Excellence Award at CityU. He has a passion for teaching at both undergraduate and postgraduate levels. He has been serving as the Programme Leader of BBA in Management since 2018. Dr. Kwan has coordinated many co-curricular activities to enrich student learning experience. He has maintained a good network with alumni. 

Dr. Kwan has worked as a management consultant providing talent assessment and development services to corporations. He is a registered industrial-organisational psychologist in HK. He holds full membership in local and international professional bodies in both HRM and psychology. He recently was invited to serve as a judge in the "Future HR Talent Hackathon" organised by the HK Management Association.

Dr. Kwan has earned his Ph.D. in industrial-organisational psychology at the University of Hong Kong. He has published in international refereed journals. In a recent research study, he is interested in understanding the impact of AI on student learning. In addition, Dr. Kwan has served as a reviewer on two popular management textbooks--"Managing Human Resources" by Gomez-Mejia, Balkin, & Cardy and "Human Resource Management" by Dessler. He has been a reviewer for internationally refereed journals and academic conferences.