Prof. SIA Choon Ling
謝俊霖教授
Associate Dean
(Research and Faculty)
Professor
Address
6-269, Lau Ming Wai Academic Building, City University of Hong Kong
Phone
+852 34426649
Fax
+852 34420489
Email
Personal Web
https://www.cb.cityu.edu.hk/staff/iscl
Research Areas
Electronic Commerce
Knowledge Management
Distributed Work Arrangements
Virtual Organizations
Team Support Systems
Green IS & Sustainability
Systems Analysis and Design
Qualifications
PhD - Information Systems (Group Support Systems) (National University of Singapore)
Biography
Choon Ling Sia is Professor at the City University of Hong Kong and AIS Fellow (2015). He received his Ph.D. degree from the National University of Singapore. He is Director of Center of Social Media Marketing and Business Intelligence at the City University of Hong Kong. He is serving, or has served, on the editorial boards of MIS Quarterly, Information Systems Research, Journal of the AIS, IEEE Transactions on Engineering Management, Journal of Global Information Management, Information and Management, and Journal of Database Management. His research interests include electronic commerce, social media, cross-cultural issues in information systems, knowledge management, distributed work arrangements, and computer-mediated communication. His research work has been published in MIS Quarterly, Information Systems Research, Journal of Management Information Systems, International Journal of Electronic Commerce, IEEE Transactions on Engineering Management, Journal of International Business Studies, ACM Transactions on Computer-Human Interaction, Journal of the American Society for Information Science and Technology, IEEE Transactions on Systems, Man, and Cybernetics, Information and Management, Communications of the ACM, Decision Support Systems, International Journal of Human-Computer Studies, Internet Research, Information and Software Technology, International Journal of Information Management, among others.
Awards
| Award Title | Institution |
|---|---|
| AIS Fellow | Association for Information Systems (AIS) |
Teaching Areas
Management Information Systems and Electronic Commerce
Information Systems Construction
Social Science Research Methods
Research Grants
PI: "Center for Social Media Marketing and Business Intelligence", Interdisciplinary Fund - City University of Hong Kong, Amount: HK$2,500,000 (2012-2015), Choon Ling Sia, Yer Van Hui, Jeff Jianfeng Wang
PI: "Recommendation Agents: Impact of Recommendation Source and Timing on Consumer Decisions", Strategic Research Grant (SRG) - City University of Hong Kong, Amount: HK$180,000 (2012-2014), Choon Ling Sia, Chuan Hoo Tan, Amy Yani Shi
PI: "A Study of Web Strategies for Ingrouping of Outgroup Endorsers in Online Webstores", Strategic Research Grant (SRG) - City University of Hong Kong, Amount: HK$124,416 (2010-2012), Choon Ling Sia, Chuan Hoo Tan
PI: "Online Review Credibility from an Elaboration-Likelihood Perspective", Strategic Research Grant (SRG) - City University of Hong Kong, Amount: HK$180,000 (2008-2010), Sia Choon Ling, Cheung Man Yee Cindy, Kuan Kam-yung Kevin
PI: "Knowledge Sourcing Across Cultures: Impacts of Formality of Knowledge Sources and Equivocality", Competitive Earmarked Research Grant - Hong Kong Research Grants Council, Amount: HK$ 534,390.00 (2008-2009), Sia Choon Ling
PI: "Getting to Know Websites through Uncertainty Reduction Strategies: Which Strategies are Used More, and Which are Better? An Empirical Study of First-time Visitors", Competitive Earmarked Research Grant - Hong Kong Research Grants Council, Amount: HK$575,174.00 (2005-2006), Sia Choon Ling
PI: "Web Strategies to Build Trust in the Digital Economy: Are They Equally Effective for Initial Versus Ongoing Buying Relationships?", Strategic Research Grant (SRG) - City University of Hong Kong, Amount: HK$174,200 (2004-2006), Sia Choon Ling
PI: "Web Strategies to Build Trust in the Digital Economy: Gaining Insights on the Effects of Customer Endorsement Messages ", Strategic Research Grant (SRG) - City University of Hong Kong, (2002-2004), Sia Choon Ling
PI: "Working in the New Millennium: A Study of Executives’ Predispositions to Adopt Virtual Work Environments ", Strategic Research Grant (SRG) - City University of Hong Kong, Amount: HK$200,000 (2001-2003), Sia Choon Ling
PI: "Organizational Predisposition towards Distributed Work Arrangements: Exploring the Effects of the Environment, Risk Perceptions and Organizational Culture ", Strategic Research Grant (SRG) - City University of Hong Kong, Amount: HK$166,140 (1999-2001), Sia Choon Ling
keep reading
Administrative Assignments
| Period | Name | Position |
|---|---|---|
| 7/2012 - Now | Center for Social Media Marketing and Business Intelligence | Director |
| 2011 - 2013 | Department Performance Appraisal Committee (DPAC) | Member |
| 2006 - 2013 | Departmental Staffing Committee (DSC) | Member |
| 12/2010 - 11/2012 | College Academic Conduct Committee | Member |
| 2009 - 2012 | Department | Associate Head |
| 2009 - 2012 | BBA Marketing Information Management (MIM) | Program Leader |
| 8/2011 | First-Year Teaching Excellence Award Committee | Panel Judge |
| 2006 - 2009 | Programme Planning Team for BBA Marketing Information Management | Member |
| 2004 - 2008 | Departmental Student Exchange Advisor | Advisor |
| 2004 - 2008 | Departmental Supplemental Instruction Coordinator | Coordinator |
| 2005 - 2006 | Programme Planning Team of DBA (Doctor of Business Administration) Programme | |
| 2005 - 2006 | Departmental Staffing Committee (Pay Raise Review) | Member |
| 2004 - 2006 | Departmental Student Mentorship Program Coordinator | Coordinator |
| 2004 | MSc Electronic Commerce program | Panel Member |
| 2004 | Departmental TLQPR (Teaching and Learning Quality Process Review) Coordinator for Research Postgraduate Education | Coordinator |
| 2002 | MSc Electronic Commerce | Panel Member |
| 2000 | MAIS (eBusiness) Program Planning Team | Member |
| 2000 | BBA (eCommerce) Program Planning Team | Member |
keep reading
Consultancy Experience and Executive Training
| Year | Client | Role |
|---|---|---|
| 1/2009 - Now | Clarkson University, School of Business | External Assessor for Tenure and Promotion |
| 4/2008 | Agency for Science, Research & Technology (A*STAR) | Grant Reviewer |
| 5/2007 | National Research Foundation of Singapore | Grant Reviewer |
Professional Activities
| Period | Client | Country / Region | Role |
|---|---|---|---|
| 2013 | ICIS 2013 | United States of America | Track Chair, Human-Computer Interaction Track |
| 5/2011 - 5/2012 | Hong Kong Association of Interactive Marketing | - | Honorary Advisor |
| 1/2009 - 12/2010 | Pacific Asia Conference on Information Systems Executive Committee | - | Secretary |
| 2009 | Pacific Asia Conference on Information Systems 2009, Hyderabad India | - | Track Co-Chair |
| 9/2008 | 14th International Workshop on Groupware (CRIWG 2008) | United States of America | Program Committee |
| 2008 | Pacific Asia Conference on Information Systems 2008 | China | Doctoral Consortium Co-Chair |
| 2008 | International Conference on Information Systems (ICIS 2008) | France | Associate Editor, |
| 2008 | AMIGE 2008, IEEE Symposium on Advanced Management of Information for Global Enterprises | China | Track Co-Chair |
| 2007 | 2nd International Conference on Knowledge Science, Engineering and Management (KSEM’07) | Australia | Programme Committee |
| 2007 | International Conference on Information Systems (ICIS 2007) | Canada | Associate Editor, “Global Information Technology Issues” Track |
| 2007 | 13th International Workshop on Groupware (CRIWG 2007) | Argentina | Program Committee |
| 2007 | Pacific-Asia Conference on Information Systems (PACIS 2007) | New Zealand | Track Co-Chair, "Decision, Collaborative & Open Source Technologies” Track |
| 2006 | International Conference on Information Systems (ICIS 2006) | United States of America | Associate Editor, “Global IT Management” Track |
| 2006 | Pacific-Asia Conference on Information Systems (PACIS 2006) | Malaysia | Panels and Tutorials Co-Chair |
| 2006 | First International Conference on Knowledge Science, Engineering and Management (KSEM'06) | China | Program Committee |
| 2006 | 12th International Workshop on Groupware (CRIWG 2006) | Spain | Program Committee |
keep reading
External Academic Activities
| Period | Organizer | Country / Region | Role |
|---|---|---|---|
| 2017 - Now | Information Systems Research | United States of America | Associate Editor |
| 1/2011 - Now | Journal of Association for Information Systems (JAIS) | United States of America | Senior Editor |
| 2008 - Now | Hong Kong Polytechnic University | - | External Examiner of DBA Theses |
| 2002 - Now | Journal of Database Management, Published by Idea Group Publishing | United States of America | Member of Editorial Board |
| 2000 - Now | Information & Management, Published by Elsevier Science | North-Holland | Member of Editorial Board |
| 3/2012 - 6/2016 | Journal of Global Information Management | United States of America | Editor-in-Chief |
| 2012 - 2014 | Lingnan University, Department of Computing and Decision Sciences | - | Department Academic Adviser |
| 5/2010 - 7/2013 | IEEE Transactions on Engineering Management | United States of America | Member of Editorial Board |
| 4/2010 - 3/2013 | Open University of Hong Kong | China (Hong Kong) | External Examiner |
| 2010 - 2013 | Open University of Hong Kong | - | External Examiner |
| 4/2009 - 12/2010 | Journal of Association for Information Systems (JAIS) | United States of America | Member of Editorial Board |
| 8/2010 - 9/2010 | Hong Kong Polytechnic University | China (Hong Kong) | External Examiner (DBA Thesis - Mr Tony Yip) |
| 2008 | Nanyang Technological University | Singapore | External Examiner (PhD Thesis) |
| 2008 | Hong Kong Polytechnic University | China (Hong Kong) | External Examiner (DBA Thesis) |
| 2005 - 2008 | MIS Quarterly, Published by The Management Information Systems Research Center at the University of Minnesota and The Association for Information Systems | United States of America | Associate Editor |
| 2007 | The Open University of Hong Kong | China (Hong Kong) | External Programme Assessor for Bachelor of Business Administration (Honours) in Business Information Systems |
| 2007 | Hong Kong University of Science and Technology | China (Hong Kong) | External Examiner (PhD Thesis) |
| 2006 | Nanyang Technological University | Singapore | External Examiner (PhD Thesis) |
| 2006 | The Open University of Hong Kong | China (Hong Kong) | External Programme Assessor for Master of Electronic Commerce, Bachelor of Electronic Commerce with Honours, Bachelor of Electronic Commerce, Associate of Electronic Commerce |
| 2006 | American Conference on Information Systems (AMCIS 2006) | Mexico | program committee |
| 2005 | Deakin University | Australia | External Examiner (PhD Thesis) |
| 2005 | Nanyang Technological University | Singapore | External Examiner (PhD Thesis) |
| 2005 | The Hong Kong Polytechnic University | China (Hong Kong) | External Examiner (MPhil Thesis) |
| 2005 | The Pacific Asia Conference on Information Systems (PACIS) | Bangkok/Thailand | Track Co-Chair of “Social or Cultural Issues in IT” |
| 2004 | The Hong Kong Polytechnic University | China (Hong Kong) | External Examiner (PhD Thesis) |
| 2004 | International Conference on Information Systems (ICIS) | USA/Washington DC | Associate Editor of “Information Systems Innovation, Usage & Impacts” Track |
| 2004 | The Pacific Asia Conference on Information Systems (PACIS) | China/Shanghai | Track Chair of “Knowledge Management and e-Learning” |
| 2002 | International Conference on Information Systems (ICIS) | Spain/Barcelona | Associate Editor of “Innovation, Strategy and Change” Track |
| 2002 | The Pacific Asia Conference on Information Systems (PACIS) | Japan/Tokyo | Member of Program Committee |
| 2002 | The International Conference on E-Business (ICEB) | China/Beijing | Member of Program Committee |
| 2001 | The Pacific Asia Conference on Information Systems (PACIS) | Korea/Seoul | Member of Program Committee |
| 2000 | Americas Conference on Information Systems (AMCIS 2000) | USA/California | Co-chair, Mini Track on “Adoption and Diffusion of Electronic Commerce” |
keep reading
Publications
Journal Publications and Reviews
Wu, Tailai; Peng, Chih-Hung; Sia, Choon Ling; Lu, Yaobin / Website Localization Strategies to Promote Global E-Commerce: The Moderating Role of Individualism and Collectivism. March 2024; In: MIS Quarterly. Vol. 48, No. 1, pp. 31-66
Tong, Yu; Tan, Chuan-Hoo; Sia, Choon Ling; Shi, Yani; Teo, Hock-Hai / Rural–Urban Healthcare Access Inequality Challenge: Transformative Roles of Information Technology. December 2022; In: MIS Quarterly. Vol. 46, No. 4, pp. 1937-1982
Li, Jingwei; Huang, Wei; Sia, Choon Ling; Chen, Zhuo; Wu, Tailai; Wang, Qingnan / Enhancing COVID-19 Epidemic Forecasting Accuracy by Combining Real-time and Historical Data from Multiple Internet-Based Sources: Analysis of Social Media Data, Online News Articles, and Search Queries. June 2022; In: JMIR Public Health and Surveillance. Vol. 8, No. 6
Lee, Yi-Chen; Shen, Bo-Chun; Sia, Choon Ling / Bringing Credibility Through Portals: Examining the Multiple Information Sources on Information Quality and Credibility. 2022; In: Journal of Database Management. Vol. 33, No. 1
Jiang, Qiqi; Tan, Chuan-Hoo; Sia, Choon Ling; Wei, Kwok-Kee / FOLLOWERSHIP IN AN OPEN-SOURCE SOFTWARE PROJECT AND ITS SIGNIFICANCE IN CODE REUSE. December 2019; In: MIS Quarterly. Vol. 43, No. 4, pp. 1303-1319
Yang, Xue; Wang, Xinwei; Yue, Wei Thoo; Sia, Choon Ling; Luo, Xin(Robert) / Security Policy Opt-in Decisions in Bring-Your-Own-Device (BYOD) – A Persuasion and Cognitive Elaboration Perspective. July 2019; In: Journal of Organizational Computing and Electronic Commerce. Vol. 29, No. 4, pp. 274–293
Oh, Wonseok; Acquisti, Alessandro; Sia, Choon Ling / ICT Challenges and Opportunities in Building a “Bright Society”. February 2018; In: Journal of the Association for Information Systems. Vol. 19, No. 2, pp. 58-62
Luo, Chuan; Luo, Xin (Robert); Xu, Yun; Warkentin, Merrill; Sia, Choon Ling / Examining the moderating role of sense of membership in online review evaluations. April 2015; In: Information & Management. Vol. 52, No. 3, pp. 305-316
Wang, Quansheng; Yang, Xue; Song, Peijian; Sia, Choon Ling / Consumer segmentation analysis of multichannel and multistage consumption: A latent class MNL approach. November 2014; In: Journal of Electronic Commerce Research. Vol. 15, No. 4, pp. 339-358
Liu, Chunhui; Luo, Xin(Robert); Sia, Choon Ling; O'Farrell, Grace; Teo, Hock Hai / The impact of XBRL adoption in PR China. March 2014; In: Decision Support Systems. Vol. 59, pp. 242-249
Shi, Yani; Sia, Choon Ling; Chen, Huaping / Leveraging social grouping for trust building in foreign electronic commerce firms: An exploratory study. June 2013; In: International Journal of Information Management. Vol. 33, No. 3, pp. 419-428
Ou, Carol Xiaojuan; Sia, Choon Ling / Consumer trust and distrust: An issue of website design. December 2010; In: International Journal of Human Computer Studies. Vol. 68, No. 12, pp. 913-934
Sia, Choon Ling; Shi, Yani; Yan, Jiaqi; Chen, Huaping / Web personalization to build trust in E-commerce: A design science approach. 2010; In: World Academy of Science, Engineering and Technology. Vol. 64, pp. 325-329
Sia, Choon Ling; Lim, Kai H.; Leung, Kwok; Lee, Matthew K. O.; Huang, Wayne Wei; Benbasat, Izak / Web strategies to promote internet shopping: Is cultural-customization needed?. September 2009; In: MIS Quarterly: Management Information Systems. Vol. 33, No. 3, pp. 491-512
Cheung, Man; Luo, Chuan; Sia, Choon; Chen, Huaping / Credibility of electronic word-of-mouth: Informational and normative determinants of on-line consumer recommendations. July 2009; In: International Journal of Electronic Commerce. Vol. 13, No. 4, pp. 9-38
Teo, Hock-Hai; Wang, Xinwei; Wei, Kwok-Kee; Sia, Choon-Ling; Lee, Matthew K. O. / Organizational learning capacity and attitude toward complex technological innovations: An empirical study. January 2006; In: Journal of the American Society for Information Science and Technology. Vol. 57, No. 2, pp. 264-279
Lim, Kai H.; Leung, Kwok; Sia, Choon Ling; Lee Matthew, K. O. / Is eCommerce boundary-less? Effects of individualism-collectivism and uncertainty avoidance on Internet shopping. November 2004; In: Journal of International Business Studies. Vol. 35, No. 6, pp. 545-559
TAN, Bernard C. Y.; WEI, Kwok-Kee; SIA, Choon-Ling; RAMAN, Krishnamurthy S. / A Partial Test of the Task-Medium Fit Proposition in a Group Support System Environment. March 1999; In: ACM Transactions on Computer-Human Interaction. Vol. 6, No. 1, pp. 47-66
Sia, Choon-Ling; Tan, Bernard C. Y.; Teo, Hock-Hai; Wei, Kwok-Kee / Applying total quality concepts to continuous process redesign. April 1997; In: International Journal of Information Management. Vol. 17, No. 2, pp. 83-93
Sia, Choon-Ling; Tan, Bernard C.Y.; Wei, Kwok-Kee / Effects of gss interface and task type on group interaction: An empirical study. April 1997; In: Decision Support Systems. Vol. 19, No. 4, pp. 289-299
Sia, Choon-Ling; Ho, Yin-Seong / Performance tuning of Unix systems using knowledge-based technology. 1997; In: International Journal of Computer Applications in Technology. Vol. 10, No. 5-6, pp. 370-383
Sia, Choon-Ling; Ho, Yin-Seong / Predictive capacity planning: A proactive approach. 1997; In: Information and Software Technology. Vol. 39, No. 3, pp. 195-204
Tan, Bernard C Y; Sia, Choon Ling; Teo, Hock Hai; Wei, Kwok Kee / Maximizing the gains from strategic information systems through an integrated planning approach. 1995; In: International Journal of Computer Applications in Technology. Vol. 8, No. 5-6, pp. 307-314
Chapters, Conference Papers, Creative and Literary Works
LIU, Yue; Sia, Choon-Ling / Impacts of AI Tool Clues on Fake Reviews Detecting and User Decision-making. December 2024; ICIS 2024 Proceedings.
Liu, Yue; Ke, Weiling; Sia, Choon Ling / Clue Types of AI Detection Tools Influence Decision-Making Competence in the Context of Fake Reviews. June 2024; The 17th China Summer Workshop on Information Management, CSWIM 2024 - PROCEEDINGS. pp. 143-148
Yang, Wei; Sia, Choon Ling / Success Factors in Micro-Celebrity Endorsement: The Role of Informational and Narrative Content in Product Recommendation. July 2020; HCI in Business, Government and Organizations: 7th International Conference, HCIBGO 2020, Held as Part of the 22nd HCI International Conference, HCII 2020, Proceedings. pp. 562-575
Yang, Wei; Sia, Choon Ling / Why blogger sells: An approach from the attachment theory. July 2018; HCI in Business, Government, and Organizations. pp. 526-535
Yuan, Ziqing; Chen, Hailiang; Sia, Choon Ling / Mobile Initiative and Firm Equity Value: An Event Study. December 2017; 38th International Conference on Information Systems (ICIS 2017): Transforming Society with Digital Innovation. Vol. 1, pp. 445-456
Yuan, Ziqing; Chen, Hailiang; Sia, Choon Ling / Mobile Initiative and Firm Equity Value. July 2017; PROCEEDINGS OF The 11th China Summer Workshop on Information Management, CSWIM 2017. pp. 34-38
Fan, Shaokun; Sia, Choon Ling; Zhao, J. Leon / Towards collaboration virtualization theory. 2012; Proceedings - Pacific Asia Conference on Information Systems, PACIS 2012.
Lee, Matthew K. O.; Cheung, Christy M. K.; Sia, Choon Ling; Lim, Kai H. / How positive informational social influence affects consumers' decision of Internet shopping?. 2006; Proceedings of the Annual Hawaii International Conference on System Sciences. Vol. 6, pp. 115a
Sia, Choon-Ling; Teo, Hock-Hai; Tan, Bernard C. Y.; Wei, Kwok-Kee / EXAMINING ENVIRONMENTAL INFLUENCES ON ORGANIZATIONAL PERCEPTIONS AND PREDISPOSITION TOWARD DISTRIBUTED WORK ARRANGEMENTS: A PATH MODEL. December 1998; Proceedings of the Nineteenth International Conference on Information Systems. pp. 88-102
keep reading