Prof. SHUM Stephen Wan Hang
岑運亨教授
Associate Provost (Quality Assurance and Accountability)
Professor
Address
6215, Cheng Yick Chi Building, City University of Hong Kong
Phone
+852 34428571
Fax
+852 34420189
Email
Research Areas
Pricing and Revenue Management
Supply Chain Management
Consumer Behavior in Operations Management
Qualifications
PhD - Operations Research (MIT)
BSc - Electrical Engineering (UCLA)
BSc - Mathematics (UCLA)
Biography
Professor Stephen Shum is currently Associate Provost (Quality Assurance and Accountability). He has been Associate Dean and Interim Dean for the Colleage of Business. He conducts research in supply chain management, revenue management and the operations-marketing interface, and he teaches courses in operations management and revenue management. He has received RGC GRF grant for numerous research projects. He was awarded the Dean's Research Excellence Award in 2019 and the College of Business Teaching Excellence Award in 2020. He is an Associate Editor of Naval Research Logistics and Journal of the Operations Research Society, and he is on the Editorial Review Board of Produciton and Operations Management.
Professor Shum received his PhD in Operations Research from MIT. Prior to that, he received his BSc degrees in Electrical Engineering and Mathematics from UCLA. He enjoys cooking during his free time.
Awards
| Award Title | Institution |
|---|---|
| Best Paper Award | Decision Sciences Journal |
| Honorable Mention, University Teaching Excellence Award | City University of Hong Kong |
| Teaching Excellence Award | City University of Hong Kong(College of Business) |
| Dean’s Research Excellence Award | City University of Hong Kong(College of Business) |
| Nicholson Student Paper Competition | INFORMS |
Research Grants
PI: "Supply Chain Management Under Panic Buying and Hoarding", General Research Grant - Hong Kong Research Grants Council, (2022-2023), Stephen Shum
PI: "Dynamic Sourcing Management with Quality Uncertainty and Consumer Learning", General Research Fund - Hong Kong Research Grants Council, (2019-2021), Stephen Shum
PI: "Inventory Management with Scarcity Effect and Lost-Sales", General Research Fund - Hong Kong Research Grants Council, (2017-2019), Stephen Shum
PI: "Just-in-Time, Cost Uncertainty and Strategic Customers", General Research Fund - Hong Kong Research Grants Council, (2014-2016), Shum, Chen and Liu
PI: "Supply Chain Contracting and Customer Substitution Behavior under Retail Competition", General Research Fund - Hong Kong Research Grants Council, (2011-2014), Shum and Liu
PI: "Contracting, Renegotiation and Competition in Supply Chains", General Research Fund - Hong Kong Research Grants Council, (2008-2010), Shum and Simchi-Levi
keep reading
Administrative Assignments
| Period | Name | Position |
|---|---|---|
| 6/2024 - Now | Office of the Provost and Deputy President | Associate Provost (Quality Assurance and Accountability) |
| 6/2022 - 5/2024 | College of Business | Associate Dean (Research and Faculty) |
| 8/2023 - 10/2023 | College of Business | Dean (Interim) |
| 8/2020 - 5/2022 | College of Business | Associate Dean (Undergraduate Programs) |
| 1/2014 - 7/2020 | BBA in Business Operations Management | Program Leader |
Publications
Journal Publications and Reviews
Jahangiri, Ladan; Shum, Stephen; Pfeiffer, Dirk U.; Leung, Chi Fai; P. Marques, Ana Rita; St-Hilaire, Sophie / An economic model to assess biosecurity management strategies for marine fish farms in Hong Kong SAR. March 2023; In: Aquaculture. Vol. 567
Lei, Yong; Liu, Qian; Shum, Stephen / Managing return policies with consumer resale. March 2022; In: Naval Research Logistics. Vol. 69, No. 2, pp. 241-256
Wang, Jiayun; Shum, Stephen; Feng, Gengzhong / Supplier's pricing strategy in the presence of consumer reviews. January 2022; In: European Journal of Operational Research. Vol. 296, No. 2, pp. 570-586
Lu, Jizhou; Feng, Gengzhong; Shum, Stephen; Lai, Kin Keung / On the value of information sharing in the presence of information errors. November 2021; In: European Journal of Operational Research. Vol. 294, No. 3, pp. 1139-1152
Zhang, Tao; Li, Gang; Cheng, T. C. Edwin; Shum, Stephen / Consumer Inter-Product Showrooming and Information Service Provision in an Omni-Channel Supply Chain. October 2020; In: Decision Sciences. Vol. 51, No. 5, pp. 51
Lei, Yong; Liu, Qian; Shum, Stephen / Warranty pricing with consumer learning. December 2017; In: European Journal of Operational Research. Vol. 263, No. 2, pp. 596-610
Shum, Stephen; Tong, Shilu; Xiao, Tingting / On the impact of uncertain cost reduction when selling to strategic customers. March 2017; In: Management Science. Vol. 63, No. 3, pp. 843-860
Chen, Xin; Hu, Peng; Shum, Stephen; Zhang, Yuhan / Dynamic stochastic inventory management with reference price effects. November 2016; In: Operations Research. Vol. 64, No. 6, pp. 1529-1536
Hu, Peng; Shum, Stephen; Yu, Man / Joint inventory and markdown management for perishable goods with strategic consumer behavior. January 2016; In: Operations Research. Vol. 64, No. 1, pp. 118-134
Chen, Xin; Shum, Stephen; Simchi-Levi, David / Stable and coordinating contracts for a supply chain with multiple risk-averse suppliers. March 2014; In: Production and Operations Management. Vol. 23, No. 3, pp. 379-392
Liu, Qian; Shum, Stephen / Pricing and capacity rationing with customer disappointment aversion. September 2013; In: Production and Operations Management. Vol. 22, No. 5, pp. 1269-1286
Chen, Ying-Ju; Shum, Stephen; Xiao, Wenqiang / Should an OEM retain component procurement when the CM produces competing products?. September 2012; In: Production and Operations Management. Vol. 21, No. 5, pp. 907-922
keep reading